Terms and conditions

1. Introduction

Welcome to Studio Tekk. These Terms and Conditions (“Terms”) govern your use of our website, accessible at www.studiotekk.com, www.studiotekk.in, and www.studiotekk.co.in (“Website”). By using our Website, you agree to these Terms in full. If you disagree with any part of these Terms, please do not use our Website.

2. Company Information

Company Name: Studio Tekk
Location: Karnataka, Bangalore, India
Contact Information: connect@studiotekk.com

3. Use of the Website

User Registration: No registration is required to use our Website. However, we collect email addresses and optionally phone numbers when customers download our catalog.
Age Restrictions: There are no age restrictions for using our Website.
Account Security: Since we do not require account creation, there are no specific account security measures applicable.

4. Services Provided

Studio Tekk is a furniture brand that designs and sells furniture. We offer a range of products cataloged for customer selection, which we update regularly. We also take custom design orders with a minimum order value of INR 1.5 Lakhs for the custom order section. Additionally, we provide design consultancy for interior design work.

5. Payment Terms

Advance Payment: Orders commence processing upon receipt of the advance payment. The advance payment is set at 50% for Studio Tekk Products and 75% for Custom Products, based on the total invoice value.
Balance Payment: The remaining balance is due upon delivery.

Refunds and Cancellations: Advance payments are nonrefundable once an order is placed, and no modifications to the product can be made thereafter. Delivered products cannot be exchanged or returned.

Warranty: We provide a one-year warranty against manufacturing defects. Replacement products may be issued for genuine manufacturing-related damage claims within one year from the date of sale.

Acceptance of Terms: Upon making the advance payment, it is understood that the customer has accepted all aforementioned terms and conditions.

6. User Conduct

Prohibited activities include, but are not limited to:
Using the Website for unlawful purposes.
Attempting to interfere with the Website’s proper function.
Violating any applicable local, state, national, or international law.
Engaging in fraudulent activities.
Posting any content that is offensive, defamatory, or otherwise objectionable.

7. Content Ownership

All content on the Website, including but not limited to text, graphics, logos, images, and software, is owned by Studio Tekk.

8. Privacy and Data Protection

Data Collection: We collect email addresses and optionally phone numbers when customers download our catalog.
Data Usage: Collected data is used for future communications and to improve our services.
Data Protection: We implement standard security measures to protect user data.

9. Third-Party Services

We do not have specific third-party services or integrations that affect user data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Karnataka, India.

11. Changes to Terms and Conditions

We reserve the right to update these Terms at any time without notifying users of minor changes. The updated Terms will be effective from the date the Website goes live.

12. Limitation of Liability

Studio Tekk is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or services.

13. Disclaimer of Warranties

We provide a one-year warranty against manufacturing defects. Replacement products may be issued for genuine manufacturing-related damage claims within one year from the date of sale.

14. Additional Clauses

Taxes: Any applicable taxes imposed by law, including service tax, shall be the responsibility of the client and will be charged in addition to the gross fees for the services provided by the company. Currently, we apply an 18% GST.

Lead Time: Studio Tekk Products require a lead time of 6-8 weeks, whereas Custom Products necessitate 10-12 weeks for production, subject to variations due to unforeseen circumstances.

Transportation Fees: Transportation fees are separate and will be communicated to the customer on the day of delivery.

Delivery Conditions: Deliveries are limited to ground level, with the option to deliver up to the Ground Level Elevator if available.

Non-refundable Advance: Advance payments are nonrefundable once an order is placed, and no modifications to the product can be made thereafter.

Non-returnable Products: Delivered products cannot be exchanged or returned.
Wood Variation: Each batch of wood is unique, and slight variations in shade may occur compared to reference images.